We greatly appreciate your support. If you believe a donation was made in error, please contact us as soon as possible.
Eligibility
- Refund requests must be made within 14 days of the donation date.
- We cannot refund donations already applied to specific beneficiaries or where tax relief (e.g., Gift Aid) has been claimed, unless required by law.
How to Request a Refund
Email info@nwrt.org.uk with your name, date, amount, and payment reference. We will review and respond promptly.
Card Payments
Approved refunds will be issued to the original payment method. Processing times depend on the payment provider/bank.
Bank Transfers & Cheques
Where possible, refunds will be returned to the originating account or by cheque.